Privacy Policy

Last Updated: August 22, 2026

CoCo Mack LLC (“CoCo Mack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, contact us, or otherwise interact with our online store.

Information We Collect

When you visit or make a purchase from CoCo Mack, we may collect certain personal information, including:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order and purchase history

• Information you provide when contacting us for customer service

• Device and browser information

• IP address

• Information about how you browse and interact with our website

• Cookie and similar technology information

Payment information is processed through our payment providers and e-commerce platform. CoCo Mack does not independently store complete credit card information.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and shipping updates

• Communicate with you regarding your order or customer service requests

• Detect and prevent fraudulent or unauthorized transactions

• Improve our website, products, and customer experience

• Maintain and improve the security of our website

• Send marketing emails, product announcements, promotions, and special offers when you have chosen to receive them

• Comply with applicable legal and regulatory requirements

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our marketing emails.

Shopify and Service Providers

Our online store is powered by Shopify. Shopify may process personal information as necessary to provide e-commerce, payment, security, analytics, and other services that support our store.

We may also share information with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, analytics providers, marketing platforms, and other companies necessary to provide our services.

These providers receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate properly, remember your preferences, understand how visitors use our website, improve site performance, support checkout and account features, and provide relevant marketing.

Depending on your location, you may be able to manage certain cookie and privacy preferences through our website or your browser settings.

Disabling certain cookies may affect the functionality of some portions of our website.

Advertising and Analytics

We may use analytics and advertising services to better understand how customers interact with CoCo Mack and to measure the effectiveness of our marketing.

These services may use cookies, pixels, or similar technologies to collect information about your interaction with our website and advertisements.

Where required by applicable law, we will provide appropriate choices regarding the use of your information for targeted advertising.

Sharing Personal Information

CoCo Mack does not sell personal information for money.

We may disclose personal information to Shopify and other trusted service providers that help us operate our business, fulfill orders, process payments, deliver products, provide customer support, conduct analytics, or market our products.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests, or to protect the rights, property, and safety of CoCo Mack, our customers, or others.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Opt out of certain marketing communications

• Exercise other privacy rights available under applicable law

Some requests may be subject to legal exceptions or verification requirements.

To submit a privacy request, please contact CoCo Mack using the contact information below.

Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information without appropriate authorization, please contact us so that we can review and, when appropriate, delete the information.

Security

We take reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit a privacy-related request, please contact:

CoCo Mack LLC

Website: thecocomack.com

Email: coco.1.mack@gmail.com